Amazing People Doing Amazing Things
Church Mutual Holding Company, Inc.
2020 Annual Report
2020 was a year like no other. Even through unprecedented challenges, the employees of Church Mutual Holding Company, Inc. (Church Mutual) persevered, profitably growing our business, Protecting the Greater Good® and elevating the human condition. We swiftly pivoted to a virtual workplace for the safety of our employees and customers. We stayed connected, we served our customers and productivity remained high. For the first time in our history, we eclipsed the $1 billion mark in policy premiums. It was truly a year of amazing people doing amazing things.
A Message from Our Leadership
Richard V. Poirier, President and CEO
In 2020, this country endured record-setting hurricane and wildfire seasons, with a rare derecho thrown into the mix. The weather didn’t seem to care we were already suffering through a pandemic.
The Worst of Times Brought Out the Best in Us
During the unparalleled events of 2020, we executed a swift and effective pivot to telecommuting, with about 95% of our employees working from home by the end of March. Leadership kept in contact with dispersed employees through regular video messages, and productivity remained high.
Caring for Communities
In response to the pandemic, CM CARES®, the Church Mutual Insurance Company Foundation, dedicated $500,000 to the CM CARES COVID-19 Protecting the Greater Good Recovery Fund. During 2020, CM CARES provided donations to hundreds of nonprofit organizations struggling to help those impacted by the COVID-19 pandemic. Funds were directed toward essential community needs including food, shelter and health resources.
Diversity and Inclusion
D&I: Woven Into the Fabric of Our Culture
Through all the challenges of 2020, we maintained our focus on advancing diversity and inclusion within our workforce, among our customers and in the communities where we live and work.
2020 was an unimaginable year marked by natural disasters and the COVID-19 pandemic. We are proud that Church Mutual continues to maintain its Financial Strength “A” rating (Excellent), with a stable outlook from AM Best. In fact, we are among only 70 out of approximately 3,000 U.S. property and casualty insurers to hold an “A” rating with AM Best for 50 years or more. Our financial strength means we have the resources to support our customers when they need us most.
Top Private Company
Church Mutual ranked among the top 30 of Wisconsin’s most successful private companies in 2020’s Wisconsin 75 Awards, sponsored by Deloitte. This is the fifth consecutive year Church Mutual placed on the list, which ranks the 75 largest private companies in the state based on sales revenue. The ranking recognizes the significant role Church Mutual plays in the state’s economy.
Women and Diversity Award
Through the efforts of the Women’s Leadership Initiative (WLI), Church Mutual was recognized as a national leader in advancing women and diversity at the 2020 “Women and Diversity: Expanding Opportunity in Insurance” conference hosted by the American Property and Casualty Insurance Association. WLI serves female employees nationwide, offering networking opportunities, training and development, leadership experience and a popular mentoring program.
Financials at a Glance
Direct premiums written
Losses in process of adjustment